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Vacuum Device Reference

Robot vacuum

eufy RoboVac Wi-Fi setup, explained

These robots are added through a network the robot creates, named after its model. The phone needs location access and a 2.4 GHz connection first.

Checked 3 October 2026

Drawing of a robot vacuum beside its base, with a phone and a home router

Connection record

App
eufy Clean (formerly EufyHome)
Store developer line
Not recorded for this reference
Account
eufy account
Wi-Fi bands
2.4 GHz during setup
Pairing route
The phone joins the robot’s network: RoboVac plus the model
Maker’s domain
eufy.com

App and account

Which app, and whose account

Anker’s home brand publishes eufy Clean for its robot vacuums. The app was once called EufyHome, a name that still surfaces in some of the maker’s own articles1.

Those articles, for iPhone and Android alike, describe the same preparation: a phone already joined to 2.4 GHz, the network password known, and location permission allowed while the app runs. On an iPhone, Precise Location has to be on as well, since iOS hides exact network names from apps without it12.

Robots in the X8 series follow a separate iPhone article, a sign that their sequence differs from the rest of the range1.

Connecting

How the details reach the robot

  1. Frame 1Phone

    Location access

    Before anything else, the app needs location permission while in use, with Precise Location on an iPhone.

  2. Frame 2Phone

    Picking the model

    The robot is selected by model from the app’s robotic vacuum category.

  3. Frame 3Phone

    The Wi-Fi password

    The app takes the home network’s password, which must match letter for letter, capitals included; a reveal option shows it for checking.

  4. Frame 4Robot network

    The robot’s network

    The phone joins a network named after the robot’s model, for instance RoboVac G30 Edge followed by a code; a no-internet warning here is expected.

  5. Frame 5Maker’s cloud

    A new name, then ready

    Once the robot connects, the app offers to rename it and lists it for cleaning.

The frames describe how the connection works. Each screen and its order belong to the maker’s app, which changes with its updates.

Network

What the network has to offer

2.4 GHz networkYes

The articles have the phone on 2.4 GHz for setup12.

5 GHz networkNot documented

Not described for setup in the articles checked.

Location, Precise on iPhoneYes

Required so that the app can see the robot’s network1.

Case-sensitive passwordYes

It has to match exactly; the app can show it for a check2.

Bands and pairing routes for all twelve makers sit side by side in the network comparison.

Inside

The parts that matter during setup

Drawing of the robot in layers, with the parts that matter during setup numbered123
Numbers on the drawing match the descriptions below it.

  1. Model label

    The model name printed on the robot matches the network name it broadcasts during setup.

  2. Status light

    Its colours report charging and connection, as the maker’s articles describe.

  3. Base

    Some models come with a station that empties the bin or washes mops; others charge on a plain base.

After setup

What the app handles once connected

  • Schedules
  • Maps on navigating models
  • Zones
  • Suction power
  • Device names
  • Software updates

Features differ between models; the list follows the maker’s own descriptions.

Imitations

A fake notice, taken apart

ImitationAccount closing in 24 hoursPay the renewal with gift cards to keep cleaning.Reply with the card codes.Continue
A reconstructed fake notice. No real number or link appears on this page.

Each numbered sign opens the reason it gives the imitation away.

Genuine account notices arrive in the app, and none asks for card codes.

Impersonators favour gift cards because the payments are hard to trace.

Short deadlines exist to stop people checking.

The wider pattern behind notices like this one is set out in the setup-scams guide.

Questions

Short answers

Is EufyHome still the app?
The app is now eufy Clean; the old name lingers in some articles.
Why must Precise Location be on?
iOS gives exact Wi-Fi network names only to apps with precise location access.
What does the robot’s network look like?
It carries the model name, as in RoboVac G30 Edge plus a code.

Sources

Notes

  1. eufy knowledge base: RoboVac Wi-Fi pairing on an iPhone
  2. Anker knowledge base: RoboVac Wi-Fi pairing on Android phones

Sources last read 3 October 2026

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