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Robot vacuum and mop

DEEBOT Wi-Fi setup, explained

Ecovacs prints a QR code on its robots for setup, and it accepts a network that carries 2.4 GHz and 5 GHz under one name.

Checked 3 October 2026

Drawing of a robot vacuum beside its base, with a phone and a home router

Connection record

App
ECOVACS HOME
Store developer line
Ecovacs (App Store); the copyright line reads Ecovacs Robotics Inc.
Account
ECOVACS HOME account, shareable with others
Wi-Fi bands
2.4 GHz, or 2.4 and 5 GHz under one name
Pairing route
QR code, then the robot’s temporary hotspot
Maker’s domain
ecovacs.com

App and account

Which app, and whose account

All current DEEBOT robots are set up in ECOVACS HOME1. The App Store listing sets one network condition, a 2.4 GHz network or one mixing 2.4 and 5 GHz, and explains the Wi-Fi and Local Network permissions it requests: both let the phone reach a hotspot the robot creates while it is being configured.

Each robot belongs to one account, and the listing describes sharing it with other people’s accounts, so a household needs no single shared login.

After setup, the app holds the robot’s virtual boundaries, custom cleaning areas, schedules and mopping water levels, and it delivers software updates1.

Connecting

How the details reach the robot

  1. Frame 1Printed code

    The code on the robot

    Scanning the QR code printed on the robot opens the app listing and tells the app which model is being added; choosing the model by hand also works2.

  2. Frame 2Account

    The owner’s account

    The robot is registered to the account that adds it, and that account can share it later.

  3. Frame 3Robot network

    A hotspot from the robot

    During configuration the robot broadcasts its own hotspot, and the phone connects to it long enough to deliver the network details1.

  4. Frame 4Home network

    Picking the right name

    The robot’s radio works at 2.4 GHz (802.11 b/g/n). When a router shows the two bands under separate names, the maker’s guidance favours the 2.4 GHz name3.

  5. Frame 5Maker’s cloud

    Boundaries and updates

    Online, the robot shows its map and takes boundaries and schedules; firmware arrives by the same route.

The frames describe how the connection works. Each screen and its order belong to the maker’s app, which changes with its updates.

Network

What the network has to offer

2.4 GHz networkYes

The band the robot’s radio uses3.

One name for both bandsYes

Listed by the maker as acceptable1.

Separate names per bandDepends

Works when the 2.4 GHz name is the one chosen3.

5 GHz-only networkNo

Outside the requirements the maker states.

Local Network permission on iPhoneYes

Lets the phone reach the robot’s hotspot during configuration1.

Bands and pairing routes for all twelve makers sit side by side in the network comparison.

Inside

The parts that matter during setup

Drawing of the robot in layers, with the parts that matter during setup numbered123
Numbers on the drawing match the descriptions below it.
  1. QR code

    The printed code identifies the model and leads to the genuine app listing.

  2. Wi-Fi light

    On the models the maker’s guide covers, it flashes beside the power button while the robot waits to be added.

  3. Station

    On recent models the station also clears the dust bin and rinses the mop pads, with progress shown in the app.

After setup

What the app handles once connected

  • Virtual boundaries
  • Custom areas
  • Schedules
  • Mopping water level
  • Do-not-disturb hours
  • Voice assistant commands

Features differ between models; the list follows the maker’s own descriptions.

Imitations

A fake notice, taken apart

ImitationDEEBOT registration deskRead the robot’s serial number to our team by phone to finish setup.Continue
A reconstructed fake notice. No real number or link appears on this page.

Each numbered sign opens the reason it gives the imitation away.

Robots are registered by scanning or choosing the model in the app.

Nothing in genuine setup involves reading device details to someone on the phone.

Messages that come from neither the app nor ecovacs.com deserve suspicion.

The wider pattern behind notices like this one is set out in the setup-scams guide.

Questions

Short answers

Does 5 GHz have to be switched off on the router?
No. The maker accepts a combined network; with separate names, the 2.4 GHz one is chosen.
Why does an iPhone ask for Local Network access?
The listing says it lets the phone reach the robot’s hotspot during configuration.
Can two people manage one robot?
Yes. Sharing with further accounts is part of the listing’s description.