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Vacuum Device Reference

Robot vacuum

Roborock Wi-Fi setup, explained

A Roborock takes its network details over a temporary network it opens itself. The home network then has to offer 2.4 GHz.

Checked 3 October 2026

Drawing of a robot vacuum beside its base, with a phone and a home router

Connection record

App
Roborock; some older models use Xiaomi Home
Store developer line
Not recorded for this reference
Account
Phone number or email, under a chosen region
Wi-Fi bands
2.4 GHz only; WEP security not accepted
Pairing route
The robot’s temporary network, roborock-vacuum- plus a code
Maker’s domain
roborock.com

App and account

Which app, and whose account

Current models pair with the company’s own app, which carries the company name2. A handful of early robots belong to Xiaomi’s app instead, a leftover from the period when the company built robots inside that ecosystem.

Region comes before anything else. The maker’s iPhone guide has the owner pick a region and register with a phone number or email address, and only then add the robot2.

Two phone permissions make the rest work: location access, without which phones will not list nearby networks to an app, and on iOS 14 or later, local network access for reaching the robot directly1.

Connecting

How the details reach the robot

  1. Frame 1Account

    Region, then account

    The region choice comes first; a phone number or email address then opens the account the robot will be listed under.

  2. Frame 2Printed code

    The model, or its QR code

    Most models are picked from a list. Q-series robots such as the Q5 and Q7 Max carry a code beneath the lid for the app to scan.

  3. Frame 3Robot network

    The robot’s own network

    The robot opens a network called roborock-vacuum- plus a short code. The phone joins it briefly and may warn that it has no internet, which is normal here.

  4. Frame 4Home network

    Handing over the home network

    The household network’s details then travel to the robot over that link. Neither 5 GHz nor WEP security is accepted, per the maker.

  5. Frame 5Maker’s cloud

    Indicator steady, robot listed

    Under the lid, the Wi-Fi indicator stops flashing and stays lit once the robot is online, and it appears in the app.

The frames describe how the connection works. Each screen and its order belong to the maker’s app, which changes with its updates.

Network

What the network has to offer

2.4 GHz networkYes

The band the robots use1.

5 GHz networkNo

Ruled out: the maker’s own article says its robots cannot use the 5 GHz band1.

WEP securityNo

Not accepted; WPA or WPA2 is expected1.

Symbols in the name or passwordDepends

The maker’s article recommends network names and passwords without characters such as ! @ # $1.

Location and local network accessYes

Both are requested so that the app can see and reach the robot’s temporary network1.

Bands and pairing routes for all twelve makers sit side by side in the network comparison.

Inside

The parts that matter during setup

Drawing of the robot in layers, with the parts that matter during setup numbered123
Numbers on the drawing match the descriptions below it.

  1. Lidar turret

    The raised turret spins a laser that measures each room; it starts work on the first mapping run.

  2. Under the lid

    Lifting the top cover reveals the Wi-Fi indicator and, on Q-series models, the code used during setup.

  3. Dock

    Depending on the model, the dock charges the robot or also empties its bin and washes its mop.

After setup

What the app handles once connected

  • Room choice
  • No-go zones
  • Schedules
  • Several floor maps
  • Mop and dock settings
  • Software updates

Features differ between models; the list follows the maker’s own descriptions.

Imitations

A fake notice, taken apart

ImitationUpgrade to 5 GHzYour robot can be switched to 5 GHz remotely for a small fee.Share your screen to begin.Continue
A reconstructed fake notice. No real number or link appears on this page.

Each numbered sign opens the reason it gives the imitation away.

These robots have no 5 GHz radio to switch on, and no fee changes hardware.

Sharing a screen with a stranger hands over control of the phone or computer.

The genuine app sends no offers to change the robot’s radio.

The wider pattern behind notices like this one is set out in the setup-scams guide.

Questions

Short answers

Why does the app want the phone’s location?
Phones only show nearby Wi-Fi names to apps allowed to use location, and the robot’s temporary network is one of those names.
Does every model scan a QR code?
No. Q-series robots use a code under the lid; others are picked from the model list.
Which older models use Xiaomi’s app?
Some early robots built within Xiaomi’s ecosystem. Current models use the maker’s own app.

Sources

Notes

  1. Roborock article on Wi-Fi connection and robots shown offline
  2. Roborock guide to connecting a robot on iOS (PDF)

Sources last read 3 October 2026

More records

Other device records

Network requirements comparedDocks and stationsSetup scamsDirectory of all records